Technical Service
DASGIP has a vested interest in ensuring that customers have a bioreactor system that renders effective operation for as long as possible.
The company therefore offers expert technical service that provides:
- personal point of contact for each customer
- direct feedback in response to user inquiries via e-mail (service@dasgip.de)
- service hotline: +49 (0)700-DASGIP-AG or +49 (0)700-327447-24 for technical inquiries
- up-to date product information as well as anwers to the most frequently asked users' questions
- technician on-site within a short period of time
- option for periodic system maintenance
- maximum two-day delivery of replacement parts within the European Union
- availability of replacement parts for five years and longer
- possibility to update modules for three years and longer